Delivery Information

UK Delivery Charge

Standard Delivery

Our standard UK delivery charge for all UK orders is FREE OF CHARGE.

Providing your items are in stock we will aim to deliver your order within 5 days, please note during our sale and peak periods you should allow up to seven to 10 days.

We will usually use Royal Mail, Parcel Force or FedEx to deliver your order.

Delivery overseas

 

Country up to £50 £51-£200 £201-£400 Over £400
Europe £10 £20 £25 £30
Rest of World £20 £20 £25 £30

 

IRELAND £8.00 standard delivery

  • Please be aware that customers are responsible for payment of any local customs duties.
  • For orders over £400 there maybe more shipping to pay, we will only charge you the actual cost of the shipping and this will be discussed when the order is received.
  • Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.

Returns

If you are not totally delighted with your chosen purchase, please call or email us as soon as possible so we can try to help as best we can.

If you need to exchange your purchase, please return the item/s within 14 days of receipt. An exchange or refund will only be offered to you if the item/s is in perfect condition with all the original labelling and packaging still attached. We strongly advise you to check items purchased thoroughly on delivery before you remove any labelling and before disposing of the original packaging. We will not refund original shipping costs.

The items that you return are your responsibility until we receive them. Please make sure you obtain a proof of postage from the Post Office when returning your item/s. We will not refund or exchange items that are damaged, lost or delayed during transit. If you are returning an item because it is unsuitable, the shipping costs are at your expense. Items received after the 14 days return timescale will not be accepted for an exchange or refund.

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